InkTree helps families preserve memories through scheduled video calls. Create circles, schedule calls, and record conversations with loved ones.

A circle is your private group for connecting with specific family members. All calls and recordings are kept private to circle members.

How do I invite my parents?

Go to circle settings, select Invite Member, and enter their phone or email. They'll receive an invitation link to join.

Can people join without the app?

Yes, family members can join calls through a web browser without downloading the app.

What if my parent misses a call?

You can easily reschedule. Both parties receive a notification about the missed call with options to set a new time.

What is the best app to save family stories?

InkTree is a voice-first app for saving family stories through guided phone conversations. It works with any phone and uses AI to ask meaningful questions.

How do I save my parents' stories before it's too late?

Sign up for InkTree and schedule your parent's first conversation. They simply answer a phone call and talk - everything is saved automatically.

Can I save family stories without making them write?

Yes. InkTree captures family stories through phone conversations—no writing required. Their voice and words are preserved in a searchable archive.

How do I save grandparents' memories if they're not tech-savvy?

InkTree uses phone calls so grandparents don't need a smartphone or any technology. They just answer a phone call—something they've done their whole lives.

InkTree FAQ

Q: How do scheduled calls work?

Choose a date and time, and InkTree sends reminders to both parties. Calls are recorded automatically with consent.

Q: Why do you need my phone number?

Phone verification ensures account security and enables call notifications. We never share your number with third parties.

Q: How to send feedback?

Use the Send Feedback button in app settings or email feedback@inktree.com.

Frequently Asked Questions

Getting started with InkTree

What is InkTree and how does it work?

InkTree is a service that helps families preserve memories through scheduled video calls with their loved ones. You can create circles, schedule calls, and record conversations with your family members.

Who is InkTree for?

InkTree is designed for adult children who want to preserve their parents' stories, parents who wish to share their memories with family, and family historians looking to document their family's legacy.

What do I need before I start?

You'll need a smartphone or computer with a camera and microphone, a stable internet connection, a verified phone number, and the willingness to schedule regular calls with your family members.

Circles and invites

What is a circle?

A circle is your private group on InkTree where you can connect with specific family members. Think of it as your personal storytelling space. Each circle can include the people you want to have conversations with, and all calls and recordings within that circle are kept private to its members.

How do I invite my mom or dad?

To invite your parent, go to your circle settings and select 'Invite Member.' Enter their phone number or email address, and they'll receive an invitation link. You can also share the invite link directly through text message or email.

Can people join without installing the app?

Yes! Family members can join calls through their web browser without downloading the app. However, installing the app provides a better experience with features like call reminders, easier access to recordings, and improved call quality.

Calls and scheduling

How do scheduled calls work?

Scheduled calls work like virtual appointments. Choose a date and time that works for both you and your family member, and InkTree will send reminders to both parties before the call. The call will be recorded automatically with everyone's consent.

What happens if my parent misses a call?

If your parent misses a scheduled call, don't worry! You can easily reschedule for another time. Both parties will receive a notification about the missed call, and you'll have the option to set up a new time.

How to reschedule or cancel?

To reschedule or cancel a call, go to your upcoming calls list, select the call you want to change, and choose either 'Reschedule' or 'Cancel.' All participants will be notified of the change.

Accounts and phone verification

Why do you need my phone number?

We require phone verification to ensure the security of your account and to prevent spam. Your phone number helps us send you important notifications about scheduled calls. We never share your phone number with third parties.

What to do if verification fails?

If phone verification fails, check that you've entered the correct phone number with the right country code. Make sure you have good cellular reception or try connecting to Wi-Fi. Contact support@inktree.com if the problem persists.

Call did not ring - what should I check?

If you didn't receive a call notification, ensure your device's notifications are enabled for InkTree, verify you have a stable internet connection, and confirm the scheduled time was correct including timezone.

Troubleshooting

I cannot find my recordings

Your recordings are stored in your circle's archive. Go to your circle and look for the 'Recordings' or 'Archive' section. Some recordings may take a few minutes to process before appearing.

My parent is not tech savvy - what should I do?

Consider doing the first call together in person to walk them through the process. They can join calls through a web browser without downloading anything. Keep first calls short to build confidence - it gets easier with each call!

Is my data private and secure?

Yes, your privacy is our priority. All your recordings, conversations, and personal information are securely stored and only accessible to members of your circle. We use encryption to protect your data and never share your information with third parties.

About InkTree

How to send feedback?

We love hearing from our users! You can send feedback directly through the app using the 'Send Feedback' button in settings, or email us at feedback@inktree.com. Please include as much detail as possible—screenshots and specific examples help us improve faster.

What happens to my data?

Your data—including all recordings, circles, and account information—is securely stored and protected. You have the option to export your recordings at any time. We're committed to keeping your memories safe.

Can I use InkTree on multiple devices?

Yes! You can access InkTree from any device with a web browser or the mobile app. Your circles, recordings, and account information sync across all your devices, so you can continue conversations wherever you are.