Our Privacy Policy

InkTree (“InkTree”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your family’s stories. This Privacy Policy explains how we collect, use, store, and protect your information when you use InkTree.

By using InkTree, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to provide and improve InkTree.

Information you provide

• Name and profile details

• Email address and/or phone number

• Account and subscription information

• Family stories, voice recordings, and shared content

• Invitations and circle-related information

Information collected automatically

• Basic usage data (such as feature usage and system performance)

• Device and browser information for security and reliability

We do not collect unnecessary personal data.

2. How We Use Your Information

We use your information to:

• Provide and operate InkTree services

• Enable conversations with your InkTree Historian

• Create, organize, and display family stories

• Manage circles, invitations, and sharing controls

• Process subscriptions and payments

• Improve product performance and reliability

• Communicate important service updates or support responses

We do not use your personal stories or recordings for advertising.

3. Family Stories and Voice Recordings

Your family stories and voice recordings are treated as private and sensitive data.

• Stories are visible only to members of your selected circles

• Recordings and stories are encrypted and securely stored

• InkTree employees cannot access your private family content

• You remain in control of what is shared and with whom

Your memories belong to you.

4. Data Security

InkTree uses industry-standard security practices to protect your data, including:

• Encryption in transit and at rest

• Secure access controls

• Restricted internal access

• Regular monitoring and backups

While no system is 100% immune to risk, we take security seriously and continuously improve our safeguards.

5. Sharing and Disclosure

We do not sell or rent your personal information or family stories.

We only share information:

• With your explicit consent

• With trusted service providers who help operate InkTree (e.g., hosting, payments), under strict confidentiality agreements

• When required by law or legal process

Your content is never shared for marketing or advertising purposes.

6. Your Choices and Control

You have full control over your data:

• Edit or delete stories

• Download voice recordings

• Manage circle access and permissions

• Update or delete account information

• Cancel your subscription at any time

If you cancel your subscription, your data remains accessible in accordance with your plan and applicable policies.

7. Data Retention

We retain your information only as long as necessary to provide InkTree services or as required by law.

• Voice recordings and stories are retained while your account is active

• You may delete content at any time

• Backups are maintained to prevent accidental loss

8. Children’s Privacy

InkTree is intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child’s data has been collected unintentionally, please contact us.

9. International Data Storage

Your data may be stored and processed on secure cloud infrastructure. We take steps to ensure data protection regardless of location and comply with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you through the app or via email. Continued use of InkTree after updates means you accept the revised policy.

11. Contact Us

If you have questions or concerns about privacy or data protection, contact us at:

Email: support@inktree.ai