Why Phone Calls Are Better Than Video for Family Storytelling
Explore why phone conversations often lead to deeper, more natural storytelling than video calls, especially for older adults who prefer simplicity and familiarity.
Published on December 28, 2025
Why Phone Calls Are Better Than Video for Family Storytelling
Video calls are often seen as the best way to connect, but when it comes to preserving family stories, phone calls frequently lead to deeper and more natural conversations—especially for older adults.
Phone calls reduce self-consciousness
Being on camera can make people aware of how they look, sit, or speak. This self-awareness can interrupt natural storytelling. Phone calls remove visual pressure, allowing people to focus entirely on sharing their memories.
Familiarity encourages openness
For many older adults, phone calls are a lifelong habit. They feel familiar and comfortable, unlike video platforms that may require setup, apps, or troubleshooting. Familiarity makes conversations feel safe and unforced.
Fewer distractions, better storytelling
Video calls introduce visual distractions such as background noise, camera framing, or screen notifications. Phone calls simplify the experience, helping people stay present in the conversation and recall memories more clearly.
Emotional stories feel easier to share
Sensitive or emotional memories can feel harder to share on video. Without a camera, people often feel more comfortable expressing vulnerability, leading to richer and more honest stories.
Phone calls make storytelling more accessible
Not everyone has access to smartphones, strong internet connections, or video-call apps. Phone-based storytelling works on any cell phone or landline, making it accessible to all family members.
Choosing comfort over production quality
When preserving family stories, comfort matters more than visuals. Phone calls create a relaxed environment where meaningful stories naturally emerge and can be preserved with minimal effort.